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Industry Insights: Careers in Medical Billing

Medical billers play an important role in the healthcare system as hospitals and other medical facilities rely on prompt billing practices to ensure a healthy flow of revenue for the continued care of patients.  

When beginning a career in medical billing, not only will students enter a growing healthcare field, but also starting a job that patients, physicians, insurance providers, and other healthcare workers can’t succeed without. Curious? Here’s what students need to know:  

What is the difference between medical billing and medical coding? 

While the terms medical billing and coding are often used synonymously, medical billers and medical coders actually perform very different roles. Medical coders are the people who gather information on patient records and assign the proper codes for patient diagnoses which are then used by medical billers. Medical billers are responsible for submitting patient records once the appropriate codes have been assigned to government agencies and insurance companies. Their work ensures that payment is received for services that have been provided in the care of a patient. Our new Medical Billing Specialist course offers valuable training in legal, ethical, and regulatory concepts that are central to this field, including HIPAA (Health Insurance Portability and Accountability Act) compliance, fraud and abuse in medical billing, and third-party payer guidelines. Students will also understand all phases of the revenue cycle, including patient registration, charge capture, medical coding, claim submission, data analytics, payer reimbursement, patient billing, and collection practices to prepare them for a rewarding healthcare career. 

Are there jobs for medical billers?  

According to Burning Glass, there were nearly 30,000 jobs posted nationwide for medical billers in the last year. Even more qualified medical billers will be needed soon as a 13.5 percent growth in employment is expected in this field during the next 10 years, according to Burning Glass Technologies.  

What kind of education is needed to become a medical biller?  

For a career in medical billing, one will first need to obtain a high school diploma or GED. Students will then need to enroll in a program that will provide them with valuable professional training and experience with medical billing to increase the prospects of landing a job. Our new Medical Billing Specialist course provides students with the necessary hands-on experience and real-world examples they need to have comprehensive, up-to-date training in medical billing that can set them apart from other candidates. Like our course, many certificate programs can be completed entirely online in one year or less, allowing students to begin working in an externship or similar situation to gain experience as soon as they complete their coursework.  

Do students need an industry certification?  

While students will most likely need professional training to enter a career as a medical biller, certification is not always required. However, certification shows potential employers that they have a commitment to professional success and possess in-depth knowledge of the standards used in the industry. Earning a recognized medical billing certification like the Certified Professional Biller (CPB) or Certified Electronic Health Record Specialist (CEHRS) may also help students earn a higher salary and be more competitive in the job market.  

What kind of salary do medical billers earn?  

Burning Glass reports that the annual median salary for medical billers is $32,172. However, according to the American Academy of Professional Coders (AAPC) 2019 Salary Survey, medical billers who have earned the Certified Professional Biller (CPB) certification have an average annual salary of $55,078.  

How does someone get started in this career field?  

The Medical Billing Specialist course from ed2go will allow your students to gain the training they need entirely online in a self-paced format. They will even prepare for the Certified Professional Biller (CPB) exam offered by the American Academy of Professional Coders (AAPC) and the Certified Electronic Health Record Specialist (CEHRS) exam through the National Healthcareer Association (NHA), and a voucher for the Certified Professional Biller (CPB) exam is included with their course. 

This course is different from ed2go’s other medical billing and coding training courses because it is laser-focused on a career in medical billing without excess information on medical coding. Instead, students will learn from scenario-based content, including interactivities and hands-on practice with claims and coding, which will better prepare them for success in their new career. Students will even receive access to an optional “How to Find a Job in Medical Billing” lesson as well as an Externship Starter Kit that can help them find an externship in their area and gain valuable on-the-job experience as well as potential employment. 

Upon completing our course, students will be fully prepared to work on a health information management team, auditing records, compiling reports for patient tracking, and coordinating the systems that keep our healthcare facilities operating. 

If you have elected to auto-add new titles to your catalog, then no further action is required. Otherwise, you will need to add the new Medical Billing Specialist course manually in the Online Administration Center.  If you are unsure if you have the auto-add feature set up or would like to learn more, contact your Account Manager


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The Importance of Hands-On Photoshop Experience for Graphic Designers

How students of all backgrounds can benefit from our redesigned course 

We have redesigned our Graphic Design with Photoshop course to better train beginner graphic design students from all types of creative and non-creative backgrounds who are looking to expand their understanding of graphic design tools, concepts, and terminologyThis includes helping students build a portfolio of projects and skills they can implement in the real world.  

Demand for skilled graphic designers is rising 

The need for innovativeprofessionally designed interactive media keeps growing, which means the demand for qualified graphic designers will continue to rise. In fact, Burning Glass Technologies reports that 37,630 jobs for graphic designers were posted within the last 12 months, and 40 percent of those jobs required applicants to have minimum of 0-2 years of experience. It also projects a 4.2 percent growth in the profession over the next 10 years. Due to this robust growth, education that can provide people with the confidence and skills to enter this in-demand field is desperately needed 

Graphic Designer median salary, $53,380

The Graphic Design with Photoshop course from ed2go was developed a few years ago to provide beginning and aspiring graphic designers with the skills they need to enter a new career. However, we felt that our course could use some revamping to offer more hands-on, interactive learning that students could apply in the real world—no matter their career field 

Previously, the course focused on creating marketing materials using Photoshop. Its learning path started by teaching students how to interact with clients and contained one lesson on design fundamentals. A typical lesson had eight hours of textbook reading with about one hour of online course content. Many of the projects taught in the course would typically be completed in InDesign or Illustrator in the real world, not Photoshop, and we felt that the 200-hour program length was unnecessarily long. Overall it was a good course for students to get their feet wet in the world of graphic design, but we felt it could be improved. 

We have made some big changes…for the better 

We now teach graphic design fundamentals bolstered by hands-on projects using Photoshop CC in each lesson of the Graphic Design with Photoshop course. The redesigned learning path will introduce students to Photoshop CC and graphic design fundamentals at the beginning of the course. Graphic design fundamentals are then reiterated as lessons progress and reinforced in each project-based lesson assignment. 

The course contains all new Screencast videos illustrating how to use Photoshop tools and create visual elements—replacing videos that were once voice-over PowerPoints. It also includes two key lessons to help boost soft skills needed for employment and guides students through building their professional portfolio using Adobe Behancea web-based site for showcasing and sharing creative work. This all combines to further give students the tools they need to be able to begin a successful career in graphic design or apply what they learned in their current career after completing the course.  

Additional changes we have made:  

  • Program hours have been reduced from 200hours down to 130hours 
  • Reliance on textbooks has been reduced by strategically replacing reading with key narrative content  
  • Lessons have been authored so the main concepts are introduced in the online portion of the course 
  • Readings are now assigned to help reinforce conceptual learning 
  • More projects have been added that will give students practice with assignments they are likely to see in the real world 
  • Graphic design concepts are taught starting with fundamentals and are reinforced throughout the course 
  • The use of rich media and video has been increased to make the course more compelling 

When will this course be available?  

The new and improved Graphic Design with Photoshop course will be available on May 27, 2021. Contact your Account Manager to learn more or to add this course to your catalog today.  

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Stethoscope with Pen, Charts and Graphs, Finance, Account, Statistics, Investment, Analytic Research Data Economy Spreadsheet and Business Company Concept

Jobs continue to grow in medical billing and coding, and in a time when jobs are hard to come by, you could help provide the education people need to enter this in-demand field.  

According to the U.S. Bureau of Labor Statistics (BLS), jobs in medical billing and coding are expected to grow 8 percent through 2029. This is double the average expected national job growth of 4 percent and equates to 29,000 additional trained medical billing and coding professionals needed within the next eight years. This strong job growth will be fueled by an aging population, increasing reliance on health informatics, and the move of more healthcare providers to electronic health records systems.

Magnifying Glass,50,000 job postings

In addition to growing job prospects in medical billing and coding, there are many other reasons that make this career a great move. 

  • Medical billing and coding offers a relatively easy field to enter. Professionals looking to start a career in medical billing and coding need only earn a certification that shows their commitment to excellence. Certificates can be completed online in a relatively short amount of time meaning students can enter the field quickly and take advantage of the job growth we are seeing today.  
  • Professionals can often work from home in a medical billing and coding career. While some medical billing and coding workers do report for their roles on-site, a majority have the flexibility to work remotely. In fact, according to the HIM Professional Census 2020 conducted by Libman Education, more than 50 percent of coders working for hospitals and health systems are fully remote-based employees; only 17 percent of coders reported that they were based entirely on-site. This information was collected at the start of the COVID-19 pandemic and based on the shuttering of selective services, creating temporary facilities, incorporating new communication methods, and re‐deploying trained healthcare workforce in new ways. 
  • Medical billing and coding is a great first step towards a career in healthcare. Every area of medicine requires medical billers and coders. Professionals in this field will be able to put their toes in the water and try out any and all of the specialties that interest them while gaining valuable experience before committing to a longer healthcare education program. 
  • Medical billing and coding allows people to work part-time. Medical billing and coding can be a full-time career, but it can also be a great option for those who want to work part-time. The work is extremely flexible and could even be done on nights and weekends to earn extra money.
  • Medical billing and coding professionals, even those who are part-time, can earn a good salary. According to the BLS, the median annual salary of medical billers and coders is $42,630 or just over $20 per hour. Those working in hospitals make slightly more, while those who choose to work for physicians’ offices may make slightly less. The top 10 percent of those in the profession currently earn over $70,000 per year. Hand holding dollar bill


We’ve recently taken all of our previous medical billing and coding courses and bundles and combined them into one comprehensive course. This course offers students valuable training in healthcare including legal, ethical, and regulatory concepts and official coding guidelines. All phases of the healthcare revenue cycle will be taught  from registration through medical coding, claims submission, reimbursement, and collections. Students will also be exposed to common medical terminology they will need to know on the job and will study basic anatomy as well as disorders and procedures common to each body system.  

Our comprehensive Medical Billing and Coding course prepares students over a 12-month period for not one, but three different nationally recognized certifications: CBCS Medical Billing and Coding, CCA Medical Billing and Coding, CPC Medical Billing and Coding. This process allows each student to learn about medical billing and coding jobs and certification paths throughout the course and choose the certification that is right for them upon course completion of the training and experience they need for success.  


If you’ve already elected to auto-add new titles to your catalog, then no further action is required. If not, you will need to add this course manually in the online administration center in order to offer it through your institutionContact your Account Manager if you have any questions or to see how to set up the auto-add feature.  

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Fundamental Courses Full Catalog

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This is a full catalog of all of the Fundamentals (ILC) courses offered through ed2go. It is a listing of all courses, mixed with ads promoting the most popular courses.

Download the pdf and open it in Acrobat Reader. From there, you can enter your institution name and link to your ed2go portal into the editable fields. You’ll notice that once you enter it in one place, it updates the link in all other places throughout the catalog. After you have personalized the file, hit the flatten button on the top right corner of the first page and you’ll be ready to distribute. Sending it out through email or linking to it is the best way to feature this catalog.

Arts and Design, Business, Computer Applications, Computer Programming, Construction and Trades, Health and Fitness, Hospitality, Information Technology, Language, Legal, Math and Science, Suites and Series Bundle Deals, Teacher Professional Development, Test Prep, and Writing

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Free SPT courses email template
Download this email template to help promote the free SPT courses. Some technical expertise will be needed, as you’ll want to update the company name, images, and links through an html editor. In addition, an email service provider is required to send html emails. But feel free to contact us if you have questions. View HTML customization instructions.

This piece includes the following courses:

• Creating Web Pages (FREE Self-Paced Tutorial)
• Creating WordPress Websites (FREE Self-Paced Tutorial)
• Fundamentals of Supervision and Management (FREE Self-Paced Tutorial)
• Individual Excellence (FREE Self-Paced Tutorial)
• Keys to Effective Communication (FREE Self-Paced Tutorial)
• Managing Customer Service (FREE Self-Paced Tutorial)
• Marketing Your Business on the Internet (FREE Self-Paced Tutorial)
• Personal Finance (FREE Self-Paced Tutorial)
• Small Business Marketing on a Shoestring (FREE Self-Paced Tutorial)
• Twelve Steps to a Successful Job Search (FREE Self-Paced Tutorial)

Free SPT courses email template
Free SPT email template
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Free SPT course web banners
Download these banners to help promote the free spt courses. Here are some great places to use these web banners: social media, on your website, paid internet advertising, in your emails, and more.
Free SPT courses web banners
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Courses included:

• Creating Web Pages (FREE Self-Paced Tutorial)
• Creating WordPress Websites (FREE Self-Paced Tutorial)
• Fundamentals of Supervision and Management (FREE Self-Paced Tutorial)
• Individual Excellence (FREE Self-Paced Tutorial)
• Keys to Effective Communication (FREE Self-Paced Tutorial)
• Managing Customer Service (FREE Self-Paced Tutorial)
• Marketing Your Business on the Internet (FREE Self-Paced Tutorial)
• Personal Finance (FREE Self-Paced Tutorial)
• Small Business Marketing on a Shoestring (FREE Self-Paced Tutorial)
• Twelve Steps to a Successful Job Search (FREE Self-Paced Tutorial)

Sizes for each: 1080×1920 Instagram, 1080×1810 Instagram, 1200×628 Facebook newsfeed, display: 970×90, 728×90, 336×280, 320×480, 320×100, 320×50, 300×600, 300×250, 300×50.

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Flyer: Free SPTs
Size:  8.5×11 Download PDF Download Indesign FilesThis piece includes the following courses:

• Creating Web Pages (FREE Self-Paced Tutorial)
• Creating WordPress Websites (FREE Self-Paced Tutorial)
• Fundamentals of Supervision and Management (FREE Self-Paced Tutorial)
• Individual Excellence (FREE Self-Paced Tutorial)
• Keys to Effective Communication (FREE Self-Paced Tutorial)
• Managing Customer Service (FREE Self-Paced Tutorial)
• Marketing Your Business on the Internet (FREE Self-Paced Tutorial)
• Personal Finance (FREE Self-Paced Tutorial)
• Small Business Marketing on a Shoestring (FREE Self-Paced Tutorial)
• Twelve Steps to a Successful Job Search (FREE Self-Paced Tutorial)

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Frequently Asked Questions About MyCAA

What is the Military Spouse Career Advancement Accounts Program (MyCAA)?
MyCAA is a career development and employment assistance program sponsored by the Department of Defense (DoD) Spouse Education and Career Opportunities (SECO) program. MyCAA helps active military spouses pursue licenses, certificates, certifications, or Associates Degree necessary for gainful employment in high demand, high growth, portable career fields and occupations.

How do I find out if my institution is already MyCAA Approved?
You will need to visit the Academic Institution (AI) Portal located here.

  1. If you do not have a login username or password, select “User Account Controller.”
  2. From there, you can search to see if your academic institution is already approved.
  3. If you are, the AI Portal will display the person’s name, email, and phone number so that you may get into contact with them to grant you access to your institution’s account on the portal.
  4. If your institution is not listed, then you will need to apply.

What is the AI Portal?
The AI Portal is the platform you use to help students find the programs you offer, get paid for MyCAA funded enrollments (in addition to other military funding programs), and track all the information you need for your institution that relates to MyCAA. This is a government owned platform that academic institutions will need a login and password to enter. For more information regarding the AI Portal, please select the link below:

Is ed2go a part of MyCAA or vice versa?
No, ed2go is not affiliated with MyCAA. We offer a variety of courses through our academic partners that qualify to receive MyCAA funds and we are glad to help you with MyCAA-funded enrollments by providing outstanding partner and student support. For assistance with issues involving MyCAA policy or AI Portal technical support, it’s best to follow up with MyCAA personnel directly.

Where do I go to begin the process to become a MyCAA participating institution?
Here you will be able to find many resources, including onboarding procedures, contact information, and helpful information that will help you understand the MyCAA processes and guidelines:

Who should I contact if I need more information?
You can always contact your Account Manager for information regarding ed2go and third-party funding. If you have questions about the MyCAA process, billing details, or the AI Portal, please follow the link below:

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Fundamentals Site Refresh

ed2go will be refreshing all of our Partner Fundamentals sites to provide students with the best possible online experience.

Your site will be updated with a new mobile-responsive design, which helps your search engine rankings. The refresh also streamlines the search experience, so prospective students will have an easier time navigating your catalog, finding courses, and enrolling.

Below are some frequently asked questions. If you still have questions, please contact your Account Manager.


Why are you updating my Fundamentals site?
With a continued increase in mobile traffic and evolving search engine requirements, we are refreshing ed2go-hosted Fundamentals sites to meet current standard web conventions.

Are Career Training sites also being refreshed?
No. The site refresh only impacts Fundamentals sites.

What are the benefits of refreshing my Fundamentals site?
Ultimately, the refresh will streamline potential barriers to enrollment. Prospective students will have an easier time navigating your catalog, as well as enrolling in courses. In addition, the redesign adheres to Search Engine Optimization (SEO) best-practices that maintain and may even increase web traffic to your site.

How will my site change?
The refresh will update your site with a new design, optimized for mobile-responsiveness, better SEO rankings, and ADA compliance. Additionally, if you offer Self-Paced Tutorial courses, both modalities (self-paced and instructor-led) will show up on a single course details page.

Will the Online Administration Center change?
We will add the new color palette themes to the Account section of your Online Administration Center and update the dimension requirements for uploading your logo. Otherwise, the refresh primarily impacts your Online Instruction Center:
● Homepage
● Course Details Pages
● Theme
● Help Page
● Search

Will I still be able to edit the welcome message on my homepage?
Yes. If you have customized copy on your homepage, this will transfer over in the site refresh.

Why is my course details page changing?
Since we launched our Self-Paced Tutorial courses, we have found that an increasing number of students choose this modality. Adding both options, if offered, to a course details pages provides ease of use when selecting the modality that best fits one’s learning needs.

Why is my site’s color palette theme changing?
Historically, we have offered variations on similar color palette themes. We consolidated these different themes into 11 standardized templates. Your site’s theme will be mapped to a new template that best matches your organization’s brand identity and previous color palette.

Why is my help page changing?
With the refresh, your help page will be optimized to provide ease of use for both students and prospective students. The new experience will be more conducive when searching for answers or contacting the Student Support department.

How will the search function and categories change?
The refresh will reset custom category offerings. As a result, all categories will be restructured to match a unified category tree. If you have external links on your .edu site that direct to a category result search page, the link may direct to a new a category page as a result of the refresh. When the refresh goes live, we recommend checking any external links that direct to your ed2go site.

Will My Classroom be changing?
Your course listings and access portal will remain the same. However, based on your current theme settings, you may see a change to the black ice theme.

Will my existing custom message on my website homepage be affected?
No, your existing custom homepage message will be included in the new design. However, if your custom message incorporates HTML code, the copy may not be mobile responsive. Once the refresh is live, we recommend testing your browser for mobile responsiveness. To do so, grab your browser and drag into a vertical shape similar to a mobile phone screen. If the homepage copy adjusts to the new browser shape, then it is mobile responsive. If it does not adjust and you wish to update the HTML, we can help you rework the code to conform to mobile responsive standards. Rest assured that no matter what your custom message is, the new look will be incorporated on your homepage and all other pages on your site will be fully mobile responsive.

What do I need to do?
When the refresh goes live, we recommend checking that your color palette theme is mapped correctly and that your logo is the correct size. Otherwise, no additional actions are needed.

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Course Discontinuations and Replacements

Our catalog is constantly changing, but that’s a good thing! On August 17, 2018, we will retire three Advanced Career Training courses due to outdated content.

Read below about how you can supplement the following to-be-discontinued courses:

  • Principles of Green Buildings (GES711)

Students looking to start a career in building and sustainability can enroll in Leadership in Energy and Environmental Design (LEED) (GES784). Upon successful completion of this course, students will earn an internationally-recognized LEED Green Associate Credential. This credential, certified by the US Green Building Council, ranked #106 on the Burning Glass list of top certifications.

  • Performing Comprehensive Building Assessments (GES712)

Students looking to start a career in building assessment would benefit from learning inspection principles and standards of practice in the Home Inspection Certificate (GES704) course. Upon successful completion of this course, students will earn a National Home Inspector Examination (NHIE) certificate, administered by the Examination Board of Professional Home Inspectors.

  • Building Analyst Quick Start (GES717)

This course does not have an direct alternative, but our catalog offers numerous courses in the construction, environmental and energy, and trades industries that speak to current workforce demand.

What Partners Need to Do:

You do not need to take any action as the discontinued courses will be removed from your catalog automatically on the above-mentioned date. If you are not already offering the suggested alternative courses, they are currently available in the course catalog.

If you plan to replace these Advanced Career Training titles on the Eligible Training Provider List (ETPL), you should apply for approval as soon as possible. For more information, please contact your account manager.

What Enrolled Students Need to Do:

Students currently enrolled in these courses will able to finish the course with no change to the curriculum.

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