Sales Tax and Credit Card Transaction Fees Update

This is an important update regarding sales tax and credit card transactions fees. As part of our on-going auditing and compliance processes, we’ve made adjustments to our taxation software to ensure that we comply with applicable state laws.

Credit Card Transactions Fees Now Waived

ed2go is excited to announce we will no longer charge credit card transactions fees! All credit card transaction fees will be waived for your students.

Who is Charged Sales Tax?

Depending on your institution’s type of partnership with ed2go, some transactions may be subject to sales tax, regardless of tax exemption.

Online Conversion Sites (ed2go collects payment directly from your students): If the student’s shipping zip code is from a state that charges sales tax, ed2go will add sales tax to the transaction during the checkout process. Sales tax is charged to these students because ed2go’s e-commerce platform acts as the storefront for online conversion sites and the student is invoiced directly by ed2go. Students will be charged sales tax, regardless of the institution’s tax exemption.

Offline Payments, Voucher Payments and Online Enroll “Pay Later” (for institutions located in states that charge sales tax): ed2go will not add sales tax to partner invoices if tax-exempt documentation has been provided. If your institution does not provide tax-exempt documentation, sales tax will be applied as follows

• Offline Payments: Sales tax will be added to the wholesale price
• Voucher Payments: Sales tax will be added to the wholesale price, regardless if the funding source used for the voucher is tax exempt
• Online Enroll “Pay Later”: Sales tax will be added to the wholesale price

Your institution is responsible for filing sales tax (if applicable) for offline payments.

What Do I Need to Do?

If your institution is eligible and you have not provided documentation, yet, please supply your resale/exemption form(s) to:
Cengage Learning Inc.
Attn: Tax Department – 3rd Floor
5191 Natorp Blvd.
Mason, OH 45040

You may also email your exemption certificate to [email protected] or fax it to 513-229-1037.

The seller’s name and address to be listed on the resale/exemption certificate should be as follows:
Cengage Learning Inc.
5191 Natorp Blvd.
Mason, OH 45040

Please include your Site ID on all correspondence. You can find your Site ID on the Online Administration Center (OAC):


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