News and Updates

Getting Started with Self-Paced Tutorials

When we launch the Self-Paced Tutorial (SPT) option next month, your students will be able to choose which learning modality — self-paced or instructor-led — works best for them.

If you offer a Fundamentals course that has a SPT counterpart, here’s what you need to know to get started.

How do I find SPT courses?

You will find the SPT counterpart to an instructor-led Fundamentals course with the phrase (Self-Paced Tutorial) in the title listing:


This SPT counterpart looks like a different course, is it?

Not exactly. The content of the SPT counterpart is the same as the instructor-led course, but the learning modalities are different. If a Fundamentals course has both options, students can choose which method is best for them and gain the same knowledge.

How do I add Self-Paced Tutorial courses to my catalog?

You will be alerted when we add more SPT options to our catalog. If you enabled the auto-add feature, these courses will appear in your catalog upon release. If you manually add courses, click “Add to Catalog” to ensure the SPT option is available to your students in the OIC.

Is pricing different?

Default pricing for the SPT counterpart is the same as the instructor-led course it corresponds to. However, you can adjust the price of the SPT in your back end as you see fit.

More information on adding, removing, or changing the price of courses can be found in our Mini OAC Workflows FAQ.

What about accreditation?

If you offer accredited Fundamentals courses, the SPT counterpart will also need accreditation. We have worked with the Project Management Institute, Staff Development for Educators, and ALLEGRA Learning Solutions to get courses accredited in the past, so we can assist you in the process. Please contact our Partner Help Desk for more information.

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Course Discontinuations and Replacements

Success in the workplace requires up-to-date skill sets. To meet this challenge, we regularly retire and replace courses to meet current industry standards.

While the following courses will be retired, our new titles provide industry-recognized certification and better serve workforce demand:

Discontinued on July 12, 2018:

  • Professional Bookkeeping with QuickBooks 2017 (Software Included) (GES289) can be replaced with Professional Bookkeeping with QuickBooks 2018 (Software Included), which will launch July 17, 2018.

Discontinued on July 18, 2018:

Discontinued on August 1, 2018:

If you plan to add these new courses to the Eligible Training Provider List (ETPL), you should apply for approval as soon as possible. If you need more information on the EPTL approval process or funding opportunities, please contact your account manager.

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Exciting new course modalities are coming soon!

We pride ourselves on being at the forefront of online continuing education. We know that many of today’s continuing education students need flexibility, so we created a new learning modality to fit into their busy lives.

This summer, we’re adding a Self-Paced Tutorial (SPT) counterpart to many courses in our Fundamentals catalog. Students can select the SPT option in lieu of the traditional instructor-led method and complete the course on their own schedule.

We also created some brand-new courses that will use the Self-Paced Tutorial module exclusively, so be sure to keep an eye out for those!

What makes the Self-Paced Tutorial option different?

The content of the Fundamentals course and its STP counterpart are the same, but the new STP version offers greater flexibility to your students. Here is how:

Self-Paced Tutorial Instructor-Led Course
  1. All content is made available to students immediately after they register
  2. Students can work through the content at their own speed within the course term
  3. Course must be completed in three months
  4. Students can start the course any time.
  1. Content is released one module at a time throughout the course term
  2. Students learn on an instructor-led track that follows biweekly lesson plans
  3. Course must be completed in six weeks
  4. Classes have a fixed monthly start date.
This looks familiar, is this a new option?

Yes and no. We piloted the SPT option for a handful of Fundamentals courses, all of which are currently open for enrollment:

  • Explore a Career as an Administrative Assistant
  • Handling Medical Emergencies
  • Introduction to Natural Health and Healing
  • Medical Math
  • Medical Terminology: A Word Association Approach
  • Understanding Adolescents
  • Twelve Steps to a Successful Job Search
  • Spanish for Medical Professionals

Feedback for the initial SPT rollout was overwhelmingly positive, so we will extend this option to 120 more courses in three phases and release 75 standalone SPT-only courses.

What does this mean for me?

When a SPT option is available, it will be listed with “Self-Paced Tutorial” in the course title. You can choose to include or exclude the SPT option from your Fundamentals catalog. However, if you choose to offer only the one learning method, your school may not populate in the search results since users will only see schools that offer both modalities.

What’s next?

Stay tuned! We will announce more SPT courses in the coming weeks, as well as demonstrations, best practices, and suggested pricing.

If you have any questions, please contact the Partner Helpdesk:

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Product Launches: Hotel Management & Certified Administrative Professional Courses

We are pleased to announce the launch of four new Advanced Career Training Courses that speak to growing workforce opportunities and changing industry standards. Read on to learn about these exciting new programs and what you need to do to add them to your course catalog.

What do you need to do:

If you are already set up to have courses auto-added into your catalog then no action is required; you may start promoting and highlighting these courses. Otherwise, you will need to load them manually through the online administration center.

Hotel Management

Hospitality is one of the few industries with no shortage of jobs. A certificate in hotel management can open a career pathway to managerial or supervisory roles, which have a median annual salary of $51,800. This course is a great alternative to a four-year degree, but still gives students an in-depth knowledge of hotel operations.

Hotel management | Course Code: GES609 | Suggested Retail Price: $995

The Hotel Management program is perfect for students interested in a career in the tourism or hospitality industry. A hotel manager only requires a high school diploma or GED and comprehensive knowledge of hotel management policies. Students taking this course will learn these policies, as well as the nuances of hospitality, commerce, tourism logistics, and supply chain management.


Certified Administrative Professional (Voucher Included)

According to the Bureau of Labor Statistics, there are over 3 million positions in the secretarial and administrative assistant job market. For this reason, administrative professional courses are among the most popular titles in our Advanced Career Training catalog. This new course builds on previous theories and offers a Certified Administrative Professional exam voucher upon completion.

Certified Administrative Professional (Voucher Included) | Course Code: GES291 | Suggested Retail PRICE: $1,695

The Certified Administrative Professional (Voucher Included) program is ideal for students seeking a career as an administrative or executive assistant, or starting their own virtual assistant business. Upon course completion, students will be ready to sit for the International Association of Administrative Professionals (IAAP) – Certified Administrative Professional (CAP) exam.


Certified Administrative Professional with Microsoft Office Specialist 2016 (Voucher Included)

Knowledge of the Microsoft Office 2016 suite is a foundational skill for students entering the workforce or looking to expand their opportunities in a professional setting. An administrative professional with both a CAP credential and Microsoft Office Specialist certification brings subject matter proficiency to any organization.

Certified Administrative Professional with Microsoft Office Specialist 2016 (Voucher Included) | Course Code: GES2012 | Suggested Retail PRICE: $3,695

This program prepares students for the Microsoft Office Specialist exams in Word, Excel, PowerPoint, Outlook, and Access 2016. In addition, students will learn real-world methods to support an organization and build the competency needed to sit for the IAAP – Certified Administrative Professional (CAP) exam.


Certified Administrative Professional with Microsoft Office Master 2016 (Voucher Included)

A successful administrative professional must possess the skills needed to handle a variety of tasks and scenarios. Becoming a Certified Administrative Professional and a Microsoft Office 2016 Master are an invaluable way for your students to position themselves for success in the workplace.

Certified Administrative Professional with Microsoft Office Master 2016 (Voucher Included) | Course Code: GES2013 | Suggested Retail PRICE: $3,295

This course prepares students for the IAAP – Certified Administrative Professional (CAP) exam and the Microsoft Office 2016 Master exams. Students will learn the essentials of workplace administration, such as human resources, internal communication, and office management. Beyond organizational skills, students will gain credentials that demonstrate the highest level of expertise in Word, Excel, PowerPoint, Outlook, and Access 2016.


Recently, we renamed Instructor-Led Courses (ILCs) to Fundamentals courses and Career Training Programs (CTPs) to Advanced Career Training to make it easier for our students to differentiate between the two offerings and to enhance their student experiences.

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Important Changes to our Catalog

Our catalog is constantly changing, but that’s a good thing! Currently, we maintain approximately 800 relevant courses that support some of the market’s most in-demand careers. Read below about how you can supplement the following to-be-discontinued courses and build your continuing education program offerings.

Advanced Career Training:

● Professional Bookkeeping with QuickBooks 2017 (Software Included) (GES289)

Intuit no longer produces QuickBooks 2017, so our “software included” course will be retired on July 31, 2018. However, students with previous access to the 2017 software can enroll in Professional Bookkeeping with QuickBooks 2017 (GES277). Additionally, Professional Bookkeeping with QuickBooks 2018 (Software Included) will launch in July, so your students can enhance their financial literacy or start an accounting career with the latest bookkeeping software.

● Personal Fitness Trainer (GES115) and Advanced Personal Fitness Trainer (GES105)

In lieu of these two courses, which will be retired on October 8, 2018, our catalog has more comprehensive options to prepare for a personal training career:

  • NASM Certified Personal Trainer + Corrective Exercise (GES162) focuses on corrective exercise and assessment, closing with a certificate from the National Academy of Sports Medicine. This course also teaches muscle activation and inhibitory techniques, opening career pathways in athletic training and physical therapy.
  • Successful athletes need behind-the-scenes training, so personal trainers with performance enhancement expertise are in high demand. NASM Personal Trainer + Performance Enhancement (GES161) teaches integrated, total-body personal training and concludes with National Academy of Sports Medicine certification, the preferred credential of sports training professionals.

● Introduction to ASP.NET (asp)

ASP.NET will be retired on August 1, 2018, but our catalog has several other computer programming courses that give your students an edge in the digital job market. Courses like Introduction to Java (jab) or Introduction to PHP and MySQL (iph) are ideal for learning a new server-side programming language and building a cutting-edge portfolio.

What Partners Need to Do:

You do not need to take any action as the discontinued course will be removed from your catalog automatically on the above-mentioned dates. If you are not currently offering any courses in either Advanced Career Training or Fundamentals, contact your account manager about expanding your program offerings.

What Enrolled Students Need to Do:

Students currently enrolled in these courses will able to finish the course with no change to the curriculum.

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Course Launches: Certified Quality Auditor and Certified Quality Engineer

Expand your Advanced Career Training program with two new course offerings in quality control, a growing field within the manufacturing and engineering industries. Our Certified Quality Auditor and Certified Quality Engineer courses provide comprehensive training for an internationally-recognized certification from the American Society for Quality (ASQ).

Certified Quality Auditor

Manufacturing businesses are required to comply with regulation and a quality auditor ensures they meet a standard of excellence. An ASQ Certified Quality Auditor is an expert in auditing, knowledgeable in both industry standards and auditing techniques like examining, evaluating, and documenting. Gaining ASQ certification is a promising way to jumpstart a career in this in-demand field or earn up to twelve percent more as an established quality auditor.

Certified Quality Auditor | Course Code: GES2014 | Suggested Retail Price: $1,695

This course teaches the standards of quality auditing, such as the steps involved in planning and successfully executing an audit. Students will also learn how to utilize quality tools and techniques such as Pareto charts, Six Sigma, and plan-do-check-act (PDCA), as well as methods for estimating, mitigating, and controlling risk, including FMEA, HACCP, and CTQ.

Certified Quality Engineer

Quality control plays a vital role in the manufacturing industry, as product, materials, mechanics, and electrical systems need to be monitored and inspected to ensure it meets regulatory standards. Certified Quality Engineers are leaders in the quality control field, equipped with critical skills like quality management system (QMS) development, designing and testing process controls, and fluency in risk management.

Certified Quality Engineer | Course Code: GES2015 | Suggested Retail Price: $1,695

This course prepares students for the American Society for Quality certification test by teaching the fundamentals of quality engineering from the Certified Quality Engineer (CQE) Book of Knowledge. Students will learn to develop and implement quality control systems, administer management information systems, and procedures for testing and inspection. Additionally, this course covers quality cost concepts, metrology, and statistical methods of diagnosis and correction. Upon completion, ASQ certified quality engineers will be well-versed in improvement processes, ranging from lean and corrective action to kaizen and Six Sigma.

What Partners need to do:
  • Visit your OAC to confirm the availability of this course in your catalog. Log in at then go to Catalog to search for this title. To add the course or update pricing, follow these instructions
  • Visit the partner site to access marketing resources that you can modify to help you promote these courses to your students.
  • Contact your Account Manager to have ed2go automatically update your catalog with new course offerings.

Recently, we renamed Instructor-Led Courses (ILCs) to Fundamentals courses and Career Training Programs (CTPs) to Advanced Career Training to make it easier for our students to differentiate between the two offerings and to enhance their student experiences.

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Course Launches: Human Resources Suite & QuickBooks 2018

We are pleased to announce the launch of a new suite of human resource management courses. In addition to basic HR functions, this bundle will teach students how to increase profits and stay competitive in the global marketplace by attracting and retaining top talent.

Human Resource Management Suite | Course Code: B9164 | Suggested Retail Price: $299

This bundle includes existing ed2go Fundamentals courses:

  • Talent and Performance Management – This course addresses the best practices for developing talent inside your organization.
  • Understanding the Human Resource Function – This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain.
  • High Performance Organization – This program will provide you with the information needed to help your organization with its efforts to become a High Performance Organization (HPO).

Another exciting new Fundamentals course we are launching introduces students to QuickBooks 2018. This course provides the skills to help an individual quickly and efficiently gain control over the financial aspects of their business.

Introduction to QuickBooks 2018 | Course Code: q18 | Suggested Retail Price: $119

  • QuickBooks is designed for the small to mid-sized business owner who needs an easy-to-use, fully functional accounting system. Learn how QuickBooks makes it a snap to set up a chart of accounts, reconcile checking accounts, create and print invoices, receipts, and statements, track payables, inventory, receivables, create estimates, and generate reports.

What Partners need to do:

  • Visit your OAC to confirm the availability of this course in your catalog. Log in at, then go to Catalog to search for this title. To add the course or update pricing, follow these instructions.
  • Visit the partner site to access marketing resources that you can modify to help you promote these courses to your students.
  • Contact your Account Manager to have ed2go automatically update your catalog with new course offerings.

Recently, we renamed Instructor-Led Courses (ILCs) to Fundamentals courses and Career Training Programs (CTPs) to Advanced Career Training to make it easier for our students to differentiate between the two offerings and to enhance their student experiences.

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E1 Invoice Issues
This is an important update regarding ed2go invoices. As part of our recent launch of a new finance system, we’ve discovered some short-term issues that are scheduled to be resolved in the coming weeks. Due to these matters, invoice delivery has been delayed. Invoices will be sent by the end of the week. 
On your ed2go invoice you may notice missing enrollments or incorrect billing. These include: 
Unnecessary information on your invoice
Unbillable line items displaying on invoice (e.g.- student or session transfers should only be appearing after rosters close). 
Invoice billing impact
Advanced Career Training Programs: 
  • Student transfers: When students drop and re-enroll the original funds are not being charged off, therefore, enrollment activity is not clearly reflected on the invoice line items. Direct to student transactions are not affected.  
  • Version transfers: You should only receive an invoice with a credit but a duplicate invoice is also being sent.
  • Bundles: New invoices are created in error when a course in a bundle is activated. You should only be invoiced once per bundle.
All course types: 
Students who paid prior to April 1, 2018 (when E1 went live) for the April session were not imported into E1. Your April invoice did not include charges for partner-collected enrollments or payments for ed2go-collected enrollments. You will be billed/paid in the next billing cycle.
  • For Canadian partners only: Initial charges will be displayed in CAD with USD corrections on the same invoice. Your invoice is correct, please disregard the CAD line items. 
Please note: Net checks for online paid enrollments will be sent out in a few weeks. Previously, checks and reports were delivered in the same envelope. Moving forward these will be sent separately.  
What Do You Need to Do? 
If you notice pricing issues with your daily Advanced Career Training invoices, please contact us and we will credit you, immediately. 
For all invoice issues, please contact ed2go Accounting at
As you might have noticed above, ed2go Accounting has a new email address! Please direct all accounting and billing inquiries to
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Certifications and Vouchers

Many of our Advanced Career Training Programs help prepare students to take the certification exam in their field of interest. In addition, an increasing number of our offerings includes the cost of and access to the actual certification exam, in the form of a voucher.


In order to address the skills gap and ensure an educated and skilled workforce, many industries have successfully developed industry-recognized credentials or certifications to better connect individuals to the skills they need to enter into and advance in those industries. Inherent in these skills credentials is the identification of the knowledge, skills and abilities required in jobs within specific sectors and industries. These nationally portable, standards-based, industry-recognized skills credentials benefit labor market needs and end up being a great value to consumers. This approach better aligns education and training to career success.


Certification exam vouchers enable students to save time and money by providing a more streamlined, easy way to take their exam, after their training is complete. These Industry-certifying vouchers are included in an increasing number of courses and our partner schools, 3rd party funding sources, and most importantly students appreciate the all-included package these vouchers courses provide.

Click here to fill out a short form that will help your Account Manager connect with you right away about making sure that you are reaching and serving as much of your community as possible with valuable education opportunities.

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Invoice Address Update

This is an important update regarding your ed2go invoices and change of remit to address.

Effective from April 1, 2018, you will see updated address information on your ed2go invoices:

  • New layout of our invoice structure which will provide more detail on the transaction level
  • New remit to address for payments

What will your new invoice look like?


Need our updated W-9 for your records?

Since we have a change of address on your invoice, your institution may require a new copy of our W-9. Please contact your Account Manager for a copy.

Have accounting or invoice questions?

Please direct your Accounting questions to:
Accounting, OC

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