ILC Courses

Office 2016 Courses
Microsoft Office 2016 Online Courses and Bundle Offering
New Microsoft Office 2016 Online Courses – with a Discounted Bundle Option!

We’re excited to be first-to-market in offering online courses for Microsoft’s latest software release! Now you can offer students these cutting-edge courses, as well as a discounted bundle option. Because of the nature of the bundle and with it being the first of similar future products, we’ve included some of the important aspects of bundle program administration below. Since this is the first launch of its kind, we’d love to hear your feedback in providing a grouped, discounted set of courses to students. Also, if you have any questions, please don’t hesitate to reach out to your Account Manager.

Exciting Changes

In order to be quick to market with this high demand product there are some enrollment and administrative processes that differ from the traditional course rollout you (as an ed2go administrator) need to be aware of.

Shopping Cart – Students can now purchase the Value Suite bundle via a Shopping Cart during the enrollment process at the Online Instruction Center. Enabling the shopping cart functionality allows us to support displaying multiple ed2go products in a single purchase during the checkout process.

  • We have added the Shopping Cart feature to all partner sites where ed2go automatically adds newly-announced courses to the catalog.

Online Instruction Center Catalog – Students enroll in the one bundle but each individual course (Word, Excel and PowerPoint) will show up in their shopping cart for purchase at a discount. Session start dates will automatically default as follows: Word in the current session, Excel in the next session and PowerPoint in the next. Students are free to adjust the start dates during enrollment.

  • We have added Microsoft Office Value Suite 2016 to all Online Instruction Center catalogs where ed2go automatically adds newly announced courses to their catalog.

Online Administration Center – As noted above, we wanted to be quick to market with this new bundle, so there is some catalog management abilities you will not have access to until November 17th.

  • We have added Microsoft Office Value Suite 2016 to all Online Instruction Center catalogs where ed2go automatically adds newly announced courses to their catalog. If you need to remove the course from your catalog contact partnerhelpdesk@cengage.com.
  • If you add courses manually, contact partnerhelpdesk@cengage.com to add this for you.

Frequently Asked Questions

How can I offer the Microsoft Office Value Suite now?

If you have ed2go automatically add newly-announced courses to your online catalog, there is nothing you need to do. The courses are already in your catalog, priced at our suggested retail price of $324.00 and students can enroll as of today. If you manually add courses to your online catalog, email partnerhelpdesk@cengage.com to request the bundle to be added. On November 17th you will be able to add the bundle via your Online Administration Center under the Catalog tab. In the meantime, Partner Help Desk will need to add this for you.

How do I verify students in the Microsoft Office Value Suite?

ed2go collects payment – When a student purchases the bundle using our online payment service, all three courses will be automatically verified. No need to verify the enrollments.

Partner collects payment – When a student enrolls online and chooses to pay you directly you will need to verify the enrollment at your Online Administration Center. Until November 17th the bundle title will not display on your Rosters, but the three individual enrollments in each course will. You want to verify each individual enrollment. We are currently working on enhancing the system so that you only need to verify once, but until then, you will need to verify all three individual courses. Students enrolled using the Manage and Enroll Students tool in the Online Administration Center will be automatically verified when you enter the enrollment.

How will I be invoiced?

ed2go collects payment – When a student purchases a bundle using our online payment service, all three courses will be automatically verified. We will place that purchase as a single line item on your ed2go statement. The enrollment will appear on your statement in the session the first course in the series will begin.

Partner collects payment – When a student purchases a bundle and then pays you directly, all three courses will need to be verified. We will place that bundle purchase as a single line item on your ed2go statement. The enrollment will appear on your statement in session you verified first.

What is the drop/refund policy?

An enrollment can be dropped or dropped and refunded if the enrollment occurred in the last six months, and the student did not complete any one of the courses within the bundle. Simply submit a Drop using the Drop Request form at the Online Administration Center under Tracking. Value Suite bundles are not eligible for partial drops or refunds

What is the transfer policy?

Students can be transferred to any open session. Simply submit a Transfer using the Drop Request form at the Online Administration Center under Tracking.

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